Refund policy

Returns & Refunds

All sales are final unless the item arrives damaged or defective.

Due to the nature of our products, we do not accept returns or exchanges for:

  • Buyer’s remorse

  • Incorrect sizing or expectations

  • Minor variations in finish, color, or detail

Each item is carefully inspected and packaged before shipment to ensure quality.

Shipping Damage

We take great care in packaging all items securely. In the rare event your order arrives damaged, you must contact us within 48 hours of delivery.

To process a damage claim, you must provide:

  • Clear photos of the damaged item

  • Photos of the packaging (including box and padding)

Failure to provide photos within this timeframe may result in denial of the claim.

If your claim is approved, we will offer a replacement or refund depending on product availability and the situation.

Shipping carriers may be used to process damage claims, but customers must contact us directly first for assistance.

Additional Conditions

Items must not be used, altered, or further damaged after delivery.

We reserve the right to deny any return or refund request that does not meet the above conditions.